Refund Policy

At DIP Dynamics, we are committed to delivering high-quality marketing and website creation services that meet your business needs. However, if our services do not meet your expectations, we offer the following refund policy:

1. Website Creation Services

30-Day Return Policy: After the website is completed and delivered to you, you have 30 days to request a refund if you are not satisfied with the final product.

Conditions for Refund:

The refund request must be made within 30 days of the website being delivered.

Refunds will not be granted if changes or updates have been made to the website by a third party after delivery.

Refunds will only be provided if DIP Dynamics is given an opportunity to resolve any concerns within the initial 30-day period.

Non-Refundable Work: Any additional work requested outside of the original contract scope, including website maintenance or third-party integrations, is non-refundable.

2. Marketing Services (SEO & Advertising)

90-Day Return Policy: If the goals outlined in your marketing contract are not met within 90 days of the commencement of services, you may request a refund.

Conditions for Refund:

The refund request must be made within 90 days of the start of the marketing campaign.

Refunds will be considered if the SEO or marketing goals (e.g., traffic increase, lead generation) outlined in the signed contract are not achieved.

Refunds will only be considered if you have adhered to the marketing recommendations and provided all necessary content and approvals on time.

Non-Refundable Work: Refunds do not apply to services rendered outside the scope of the original contract or to ad spend costs, third-party platform fees, or additional marketing efforts not included in the initial agreement.

3. General Terms

Refund requests must be submitted in writing to info@dipdynamics.com.

All refund requests will be reviewed within 10 business days, and approved refunds will be issued within 15 business days of approval.

Any refunds will be processed via the original payment method.

If you have any questions regarding our refund policy or need assistance with your project, please contact us at:

Email: info@dipdynamics.com

Phone: 404-979-0138